Who we are
CLLIX Apartments and Hotels is an Australian hospitality provider that manages over 8,500 self-contained, contemporary apartments across more than 52 properties in Brisbane, the Gold Coast, the Sunshine Coast, Melbourne, and Adelaide, with continued growth planned across Australia and beyond.
Bringing Australian hospitality to the world, CLLIX delivers stylish city and coastal stays through a seamless, tech-enabled experience, all with the CLLIX of a button. We bridge the gap between traditional apartments and hotels, offering the comfort and space of self-contained accommodation combined with professional hotel management and service excellence. Our priority is to ensure every guest, resident, investor, and stakeholder receives a positive and memorable experience.
We are proud to be an Equal Opportunity Employer, welcoming people with disability including mental health conditions, individuals from diverse cultural and linguistic backgrounds, members of the LGBTQIA+ community, veterans, carers, and Indigenous Australians to our team. When you join CLLIX Apartments and Hotels, we value your unique contribution and the perspective you bring to shaping tomorrow’s seamless hospitality experiences.
We are seeking a highly motivated and experienced Building & Hotel Manager to oversee the daily operations of a residential or a mixed used hotel complex. This dynamic role blends building and facilities management with guest-facing hotel operations, offering variety, responsibility, and the chance to make a real impact.
About You
You are a hands on, proactive, organized, and customer-focused, with a solid background in both building and hotel operations. You thrive under pressure, enjoy multitasking, and are a great communicator.
Key Responsibilities:
- Manage building maintenance, contractor supervision, and compliance across the property
- Manage hotel front office operations including reservations, room allocations, and guest services
- Respond promptly to guest enquiries, requests, and complaints to ensure a premium guest experience
- Monitor occupancy, revenue, and support yield optimisation in collaboration with the revenue team
- Coordinate with housekeeping and maintenance to ensure high presentation standards and readiness
- Mentor team members and manage rosters to ensure smooth service delivery
- Oversee building maintenance, common area cleaning, and contractor coordination
- Ensure compliance with WHS, fire safety, and building regulations
- Liaise with residents, Body Corporate, and executive committee members efficiently
- Support budgeting, cost control, and provide regular operational reporting
- Participate in after-hours emergency support on a rotating basis